Provide Ask a Librarian virtual reference services on your website

Move beyond content and transform your website into an extension of your in-person services. Live chat and a searchable knowledge base give patrons more opportunity and flexibility, opening up outreach possibilities.

LibraryH3lp is an Ask a Librarian software platform that unifies real-time website chat, searchable knowledge bases, email, text messaging, and your library's identity on popular IM networks and offers flexible staffing from your desktop, laptop, tablet, or smart phone.

Forming a consortium or network of libraries? LibraryH3lp makes it easy to provide seamless staffing and transfer of chats between participating libraries staffing a collaborative service.

Take a tour of LibraryH3lp

• Unlimited chat, knowledge bases, email, and users
• Inexpensive text messaging
• Ultra-flexible staffing
• Works with LibGuides, EBSCO, Summon, Boopsie
• Privacy is top priority
• Professional back-up staffing through Chatstaff