Want to chat with patrons browsing your LibGuides?

LibraryH3lp and LibGuides work well together. Embed chat boxes into your LibGuides pages using simple iframes or with auto-generated code snippets. No special knowledge or wizardry required.

With LibraryH3lp, you get unlimited user accounts with your subscription, so you aren't forced into a cramped staffing model dictated by budget. You are free to create chat boxes and user accounts per librarian, department, branch, or any combination thereof.

Embedded chat boxes offer a pop-out option so the patron can open the chat in a separate browser window while browsing through your LibGuides pages.

Preferentially display chat boxes depending on librarian availability, connecting patrons to specialists when available and to something more general like your reference desk otherwise.

Answer incoming patron chats from your desktop, laptop, tablet, or smartphone.

See more LibraryH3lp features

 

Get the tools you need to make your customer service excel today.
Try FREE for 90-days
No risk, no restrictions, no-brainer

Right-click to download a PDF overview of LibraryH3lp

Ask a Librarian mobile app icon

Ask a Librarian mobile app