Including 24/7 self-help options like knowledge bases provides help to guests browsing your website anytime

Knowledge bases are a 24/7 self-help resource and a time saver for staff and guests. Knowledge bases operate stand-alone or embedded within any web page and are secured with SSL encryption.

Password-protect a knowledge base to create an internal-use only knowledge base or keep it public for guests. You get unlimited independent knowledge base sites with your subscription.

You have access to all the underlying templates, giving you complete control over styling and structure. But you don't have to start from scratch, we offer 18 themes as starting points. Plus, we take care of the hosting. Each knowledge base gets its own URL or you can use your own domain.

Each knowledge base includes a built-in mobile-specific version, instant search results, integrated live chat, and an integrated e-mail contact form. You can track the number of views for each question. And there is a built-in social component allowing guests to mark questions as helpful.

Have an existing knowledge base? We'll import it free of charge. Visit the LibraryH3lp FAQ to see an example in action.

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